HIPAA & Patient Privacy
Sereno Health is HIPAA compliant. We work with physicians and practices that are covered by HIPAA, and protecting patient information is built into how our platform operates.
How we protect information
- Access is limited to authorized users, with secure sign-in and role-based permissions.
- Data is encrypted in transit and at rest.
- Access to sensitive information is logged and monitored.
- Our staff and vendors that handle protected health information are bound by HIPAA obligations, including Business Associate Agreements where required.
Business Associate Agreements
When Sereno handles protected health information on behalf of your practice, we sign a Business Associate Agreement with you. Contact us to request one.
Questions or concerns
Contact support@serenogpo.com.